Csi Manager

Shah Alam, Malaysia

Category

General Management

Posted Date

04/25/2025

Job Id

357860

We are seeking a dynamic **CSI (Certified System Integrator) Manager** to spearhead growth within our Connected Lighting business across the APAC region. This pivotal role involves cultivating strategic partnerships with our network of Certified System Integrators - a unique and crucial go-to-market channel for Signify - as well as enabling the deployment of cutting-edge connected lighting solutions and executing impactful go-to-market strategies.

Signify, formerly known as Philips Lighting, stands at the forefront of a vital industry shaping the future of our planet: lighting. Building on over 125 years of innovation, we are now pioneering groundbreaking advancements in connected lighting and the Internet of Things. Our leadership extends to data analytics, artificial intelligence, and smart solutions that illuminate and enhance homes, offices, cities, and beyond, driving efficiency and sustainability for a brighter future.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

**More about the role**:
Key areas of focus in this role include:
**Operational Excellence**
- Localize and execute the global CSI strategy to drive growth in key segments and geographies.
- Develop and implement a robust channel program to onboard and expand CSI partners across portfolios.
- Ensure disciplined sales operations through forecasting, funnel management, project registration, and sales productivity tracking.
- Drive adoption of digital tools (e.g., SAP C4C, Key Account Plans) and deliver on operational KPIs.
- Provide market insights to internal stakeholders to enhance offerings and competitiveness.

**Financial Performance**
- Achieve revenue, margin, and sales efficiency targets for the CSI channel.
- Manage controllable Sellex and ensure effective execution of marketing and partner programs.

**Customer & Ecosystem Impact**
- Champion customer-centricity by aligning partner and ecosystem activities to deliver maximum value.
- Drive thought leadership in connected lighting/IoT and strengthen brand preference across the ecosystem.
- Equip partners with tools, training, and content to effectively sell and promote connected/system solutions.

**People & Culture**
- Build team capabilities in commercial, technical, and digital competencies.
- Foster a culture of collaboration, accountability, and high performance.
- Lead, coach, and engage talent while promoting cross-functional knowledge sharing.

**More about you**:
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

- Strategic thinker with a track record of driving revenue growth and improving profitability.
- Ideally a background in the same or adjacent industry (e.g. automation, IoT or systems).
- Strong coaching and performance management abilities, with experience leading across multiple geographies.
- Deep understanding of customer needs, especially in complex systems/services ecosystem.
- Strong partner management experience, ensuring alignment of partner goals with Signify’s commercial strategy.
- Skilled in stakeholder engagement and relationship building, with a strong track record in influencing decision-makers and leading negotiations.

**Everything we’ll do for you**:
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

See #SignifyLife through the eyes of our employees