Relief Customer Support Assistant

Attend to customer requests and inquiries via the phone and online messaging platform (WATI). - Slot students into classes and answer customers' questions pertaining to the enrolment - Explain various school policies and things to note for sign-up - Take the initiative to look for possible slots of class and raise to coaches to create potential classes based...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Job Summary** As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to clients. Your primary focus will be on assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience. **Duties** - Collect deposit before check-in. - Send check-in/check-out...

Primary Jobscope: - Develop a thorough understanding of our products, services, and policies to effectively assist customers. - Stay updated on product features, updates, and promotions to provide accurate information to customers. - Assist customers with product information, troubleshooting, technical support and other issues. - Solve customer inquiries &...

**Customer Support Specialist** **Location**: IOI Business Park, Puchong, Selangor **Work Schedule**: 4-day workweek, 3 days off (Night Shift Allowance Provided) **Responsibilities**: - Provide technical support and troubleshooting assistance to resolve issues efficiently. - Guide customers on the usage of GPS systems and features. - Coordinate with...

Industry: E-commerce (Beauty and Wellness) Location: Johor Bahru / Puchong Selangor **We’re Hiring: Customer Service / Customer Support Team** **Your Responsibilities**: - **Customer Engagement & Support**: Provide prompt and professional assistance to customers through various channels, including phone, live chat (Shopee, Lazada, TikTok), and social media...

**Brief Description** - To liaise with stakeholders within the company as well as external parties such as courier & transporters to address any inquiries & complaints on storage, fulfilment & last mile delivery related activities. **Key Accountabilities/Duties** - To handle all incoming calls from clients/customers/ inquiries and transfer calls to internal...

We are looking for an enthusiastic Marketing & Customer Support Assistant to join our team. In this role, you will be responsible for managing customer interactions across social media platforms, responding to customer support emails, and providing basic troubleshooting for app-related issues. This is an ideal role for someone passionate about delivering...

About the Role:We are looking for an enthusiastic Marketing & Customer Support Assistant to join our team. In this role, you will be responsible for managing customer interactions across social media platforms, responding to customer support emails, and providing basic troubleshooting for app-related issues. This is an ideal role for someone passionate about...

Customer Service and Incident Management: - Handle complaints and escalate issues as necessary. - Log all warranty claims and technical issues in the ticketing system. - Monitor open tickets to ensure timely resolution and follow-up with customers. - Keep customers informed of issue status, expected resolution times, and any delays. - Collaborate with...