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Service Crew/shift Supervisor

2 weeks ago

Air Itam, Malaysia Golden Scoop Sdn Bhd Full time

**Location: Juru, Autocity**

**Responsibilities**:

- Acts with integrity and promote the culture, values and mission of Baskin Robbins.
- Anticipates customer and store needs by constantly evaluating environment and customer cues. Take appropriate action and provide support to ensure targets are met.
- Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.
- Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.

**Requirements**:

- Holds a diploma in Hotel Management, Culinary Arts or its equivalent with 1 - 3 year of experience in operations management in F&B or food service industry.
- Articulate and able to communicate effectively across all functions and levels.
- Demonstrate leadership in managing teams and sales/result driven.
- Ability to work independently.
- Positive, cheerful attitude and responsible character.
- Pleasant personality and focus on excellence customer service
- Able to work in cold environment handling ice-cream

**Other**
- Staff Meal
- 1% of sales incentive (If achieve targeted sales)
- 14 days of annual leave
- Free cake on birthday

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you able to work at The Mines, Seri Kembangan