Sales Executive

3 days ago

Bukit Mertajam, Malaysia ORIENTAL FASTECH MANUFACTURING SDN BHD Full time

**POSITION TITLE**: Sales Executive
**DEPARTMENT**: Sales & Customer Service
**REPORTING TO**: Business Development Manager

**RESPONSIBILITIES**
- **Customer Relationship Management**:

- Maintain and develop strong business relationships with existing customers in the metal manufacturing sector.
- Act as the primary contact for customer inquiries, complaints, and after-sales support.
- **Sales Development & Target Achievement**:

- Achieve assigned sales targets and contribute to overall company revenue growth.
- Prepare and present proposals, quotations, and product information to potential clients.
- Identify cross-selling and upselling opportunities within existing accounts.
- **Market & Business Development**:

- Identify and approach new customers, markets, and industries relevant to the company’s metal products and capabilities.
- Conduct regular market analysis to understand competitors, pricing trends, and customer needs.
- **Coordination with Internal Departments**:

- Work closely with the production, engineering, and planning teams to ensure customer requirements are feasible and met within deadlines.
- Liaise with the quality department to address product quality concerns and customer feedback.
- **Sales Administration**:

- Maintain accurate sales records, customer databases, and pipeline reports in CRM/ERP systems.
- Prepare monthly sales performance reports for management review.
- **Trade Shows & Promotional Activities**:

- Participate in exhibitions, trade shows, and customer visits to promote company products and capabilities.
- Support marketing activities such as product launches and campaigns.

**ACADEMIC / SKILL / EXPERIENCE REQUIREMENTS**
- **Education**: Diploma or Degree in Business Administration, Marketing, Mechanical Engineering, or related field.
- **Experience**: Fresh Graduation or 2-5 years in sales, preferably in metal manufacturing or industrial products.
- **Skills**:

- Strong negotiation and communication skills.
- Proficiency in MS Office and CRM systems.
- Ability to work independently and travel when required.

**AUTHORITY**
- Negotiate pricing, terms, and delivery within management-approved limits.
- Propose strategic sales initiatives and promotional activities.

**LANGUAGE REQUIREMENTS**
- **Malay**: Fluent for domestic customer interactions.
- **English**: Strong proficiency for business correspondence, presentations, and international communication.

**Job Types**: Full-time, Permanent

Pay: RM2,900.00 - RM3,700.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Work Location: In person

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