IT Assistant Manager

22 hours ago


Bangsar South, Malaysia Trunk Consulting Sdn Bhd Full time

**Responsibilities**:
**1. BAU Support**:

- 1st level of IT support. Be the main contact for user issue to troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident.
- In charge of IT asset purchasing exercise such as getting quotation, approval and follow up including asset disposal.
- Setup for Onboarding and Offboarding of staff (laptop setup, user creation, system access)
- Ensure smooth functioning of daily IT operations, including hardware, software, and network infrastructure
- Any other duties assigned to by the hiring manager.

**2. Project Management and Support**:

- Assist in planning and implementing IT projects, ensuring alignment with business goals.
- Coordinate with cross-functional teams and stakeholders to deliver project milestones on time and within budget.
- Provide technical expertise for project-related system integrations and upgrades.
- Track project progress, prepare reports, and address challenges or risks effectively.

**3. Collaboration**:

- Collaborate with business units to gather requirements and provide tailored IT solutions.
- Act as a liaison between vendors and the organization for system & asset maintenance and enhancements.

**4. Compliance and Security**:

- Ensure IT operations and projects comply with organizational policies and regulatory standards
- Participate and monitor monthly servers patching or other security patch.
- Identify potential risks and implement security measures to safeguard data and systems.
- Support disaster recovery planning and participate in business continuity exercises.

**Requirements**:

- With a minimum of 3 years of experience in IT related fields
- Prior experience as an administrator for (ad) Active Directory and O365
- Demonstrated ability to consistently meet deadlines
- Strong time management, analytical, problem-solving, and communication skills
- Reliable, focused, and detail-oriented
- Self-directed with a high level of initiative and a ‘can do’ attitude
- Able to work independently

Pay: RM6,500.00 - RM8,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

Work Location: In person


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