Monitoring Analyst

2 weeks ago


Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

**MANDARIN/CHINESE SPEAKERS ONLY**
**MIN 6 MONTHS EXP**

**Job Description**:
Deliver monitoring operations:

- Provide support services with messages, alarms, or problems identified by monitoring/management tools.

Handle level 1/level 1.5 problem resolution:

- Troubleshooting/ resolution of events detected within the stipulated time, SOP, and Service-Level Agreement.
- Coordinate closely with Level 2 & 3 engineers, vendors, and suppliers for quicker problem resolution.

Perform schedule routines:

- Execute scheduled routines in accordance to standard procedures predefined.

**Salary**: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift


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