Barista (Tm Cyberjaya)

1 week ago

Cyberjaya, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

**Job Summary**:

- As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.
- A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.

**Vital skills for this role include**:

- Good communication skills in Bahasa Malaysia
- Minimum education qualification: SPM
- 1-2 years related experience preferably in F&B preparation and customer service.
- Fresh graduates are also encouraged to apply
- Knowledge in Food Hygiene Regulations is added advantage.
- Connecting & engaging with customers.
- Maintain a clean & organize environment.
- Upselling on food, beverage & merchandise
- Provide quality beverage & food products.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in teams.

**Responsibility**
- Prepare or serve hot or cold beverages, according to customer’s order.
- Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
- Operate till drawers or cash registers and issue receipt to customers.
- Manage multi payments platform and process returns or refunds when necessary.
- Assist in stock arrangement and product merchandising.
- Ensure counter area is clean and perform dish and utensils cleaning.
- Manage customers in a friendly, timely, and efficient manner.
- Ensure knowledge of F&B menu which is inclusive of product, promotion, and pricing.
- Ensure menu offerings are ready and well prepared.
- Follow correct reporting procedures if faced with issues or customer complaint.
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
- Practice grooming standards including uniform dress code, cleanliness, and personal hygiene.
- To assist and adhere to the cash management procedures set by the company.

**Benefits**
- Basic salary up to RM 2000
- Annual Leave
- EPF, EIS and SOCSO
- Comprehensive Medical Benefits for Employees & Dependents
- Dental and Optical
- Insurance Coverage & Maternity Coverage
- Performance Bonus
- Career Development

**Contact Number (Recruiter)**: 013-5300037

**Work Location**: Cafe Mesra, Lobby of TM IT Complex Cyberjaya, Lingkaran Usahawan 1 Timur, 63000 Cyberjaya, Selangor

**Personal Data Protection**:
**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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