Customer Service Specialist

8 hours ago


Tun Razak Exchange, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**
- Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
- Manage customer complaints and feedbacks accordingly.

**Job Requirements**
- Must possess at least an SPM.
- Minimum **6 months of experience in Customer Service.**:

- Strong command of the English language.
- Excellent conversational and interpersonal skills.

**Why Join Us?**
- **Nearby public transportation (LRT).**:

- Free Shuttle Service.
- Opportunity to grow in the banking industry.
- Quarterly incentives up to RM1000 for high achievers.

Salary**:RM2,800.00 - RM3,800.00 per month**

**Summary of role requirements**:

- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 28 August 2023

Pay: RM3,000.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- From 1 to 10 how do you rate your English Language

**Experience**:

- Customer Care Specialist: 1 year (required)



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