Outlet Manager

7 hours ago

Subang Jaya, Malaysia Fishbowl Ventures Sdn Bhd Full time

_**Oversee outlets around the Klang Valley including:

- **_
- Ensuring that all service crew members perform their daily tasks and basic responsibilities; accordingly, whilst being able to backup each service crew as at when required.
- Assigning responsibilities to service crews in accordance to work requirements.
- Maintaining the speed and quality of the production and service areas.
- Controlling outlet inventories through accurate ordering and stock takes.
- Performing personnel actions such as hiring, training, scheduling, etc.
- Supervises and coordinates activities on a per shift basis, including scheduling, training, counselling, and enforcing work procedures and service standards.
- Disseminating information from briefings / meetings to team members.
- Handling simple customer feedbacks.
- Maintains food and beverage readiness by notifying employees of service standards.
- Assists in all cash handling functions including POS system, registers, and daily reports.
- Assures outlet areas achieve the highest standards in areas of cleanliness, preparation, and service.
- Maintains safe, secure, and healthy work environment.
- Keeps equipment running by reporting any issues to the operation team at headquarters, and subsequent following up with troubleshooting breakdowns, performing preventive maintenance, and calling for repair etc.
- Observes, evaluates, and documents job performance of service crew.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Maternity leave
- Professional development

Schedule:

- Day shift
- On call
- Weekend jobs

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- What's your expected monthly basic salary?
- How much notice are you required to give your current employer?
- Are you willing to undergo a pre-employment background check?

**Experience**:

- working: 1 year (preferred)

**Language**:

- malay (preferred)
- english (preferred)
- Mandarin (preferred)

Willingness to travel:

- 25% (preferred)

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