Chinese Speaking Customer Service Representative

2 weeks ago

Remote, Malaysia Lingble Full time

**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand their business outside of their home country through e-commerce. We are growing fast and are very excited about how we are changing cross-border e-commerce by making it easier than ever for companies to reach their customers in every corner of the world. At Lingble we look for talent worldwide. We work in an entirely remote environment and have employees in over 25 countries and growing.**

We are now looking for Customer Care representatives who will be part of the rapid growth of the Lingble Customer Care Team. With us, you will be part of a dynamic team in an exciting high-growth technology company where you will get the chance to develop your career and have many advancement opportunities within Lingble, because at Lingble customer care is at the heart of our culture and operations.

We are recruiting for customer service representatives covering mainly our US time zone shift.

**Requirements**:

- Business level or above in the English language
- Experience with e-commerce
- Enjoy online shopping
- Attentive to details
- Kind, patient, and eager-to-help attitude and personality
- Problem-solving skills
- Multitasking
- Customer service experience
- Experience with HappyFox/Zendesk/Live chat/Magento

**Job Type**: Part-time

**Salary**: RM23.35 per hour

Expected hours: No more than 20 per week

Application Question(s):

- This job pays USD 5 per hour. Is this okay with you?
- Can you start as soon as possible?
- Are you available to take on ASOC and EMEA shifts, between the hours of 10AM-3PM / 6PM-9PM HKT?
- Are you a native Chinese speaker?
- What is your level of languege proficiency on SCN and TCN?

**Language**:

- English (required)
- Chinese (required)

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