Customer Support Specialist

5 days ago


Puchong, Malaysia GPSTech Solutions Sdn Bhd Full time

**Customer Support Specialist**

**Location**: IOI Business Park, Puchong, Selangor
**Work Schedule**: 4-day workweek, 3 days off (Night Shift Allowance Provided)

**Responsibilities**:

- Provide technical support and troubleshooting assistance to resolve issues efficiently.
- Guide customers on the usage of GPS systems and features.
- Coordinate with internal teams for issue resolution and follow-ups.
- Maintain accurate records of customer interactions in the system.
- Ensure customer satisfaction and provide proactive support.

**What We Offer**:

- Competitive salary
- Yearly Increment
- Yearly Bonus
- Medical Claim
- **4-day workweek** with 3 days off (_Schedule Basis_).
- Opportunities for **career growth and skill development**.
- Supportive and dynamic work environment in a **tech-driven industry/IOT**.

**Join us and be part of a team that’s revolutionizing GPS technology**

Pay: RM2,000.00 - RM2,700.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

Work Location: In person

Expected Start Date: 08/01/2025



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