Sales & Customer Service Representative

2 days ago


Seremban, Malaysia DAN QING PACK (M) SDN BHD Full time

**We’re Hiring: Sales & Customer Service Representative**

**Location**: Templer Light Industries, Seremban, Negeri Sembilan

**Working Hours**: Monday - Friday (9am - 6pm), Saturday (9am - 1pm / Alternate)

**Salary**: RM 2000 - RM 4000 (Basic + Commission)

**Responsibilities**:

- Engage with customers to understand their needs and recommend suitable products or services
- Achieve or exceed sales targets set by the company
- Upsell and cross-sell products to maximize revenue
- Respond to customer inquiries promptly and professionally via phone, WhatsApp, or in person
- Follow up on leads and sales opportunities
- Process orders, returns, and exchanges accurately
- Provide after-sales support to build strong customer relationships
- Handle challenging customer situations with patience and professionalism
- Stay informed about company products, promotions, and pricing
- Assist with any additional duties assigned by the management

**What We’re Looking For**:

- Good communication and interpersonal skills
- Customer-oriented with a positive attitude
- Sales experience is an advantage (fresh graduates are welcome to apply)
- Able to work both independently and as part of a team
- Willing to take on additional tasks when needed

**Contact us at**: +6018 - 208 6388

We look forward to having you on our team

Pay: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion

Work Location: In person



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