Application Support Analyst
1 week ago
Analyze issues, debug logs, verify issue, draft requirement or solution, track resolution, verify and implement
- Manage support ticket queue while maintaining SLA compliance
- Document technical processes and solution
- Assist in onboarding of new clients setup
- Daily BAU tasks (e.g. investigating order rejects)
- Running SQL queries to create reports
- Provides software support/guidance by answering questions on function, features and usage of software products
**Qualifications**:
- Experience in SQL scripting and automation scripting (Batch, Perl, shell)
- Familiar with LINUX/Windows server
Pay: From RM5,000.00 per month
Work Location: In person
Application Deadline: 07/12/2025
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