Customer Service Coordinator

Our client is seeking a Customer Service Coordinator (Import & Export – China Project) to join their teamThis role offers a unique opportunity to work in the dynamic field of import and export, directly impacting global trade. You'll be at the forefront of coordinating shipments, ensuring smooth operations, and providing excellent customer service.About...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

**Key Responsibilities** - Handle customer inquiries and provide timely, accurate responses. - Coordinate with clients, operations, and internal teams to ensure smooth shipment processes. - Prepare and review shipping documents, customs declaration forms, and related paperwork. - Monitor shipments, update customers proactively, and resolve issues promptly. -...

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

**WE’RE HIRING: CUSTOMER SERVICE COORDINATOR - FMCG INDUSTRY** **Location**: Taman Industri Sijangkang **Industry**: Food & Beverage / FMCG (Nestlé) **Working Hours**: Mon - Fri (8.30am - 5.30pm) Kami mencari **Customer Service Coordinator** yang berpengalaman dalam **industri FMCG** untuk menyertai pasukan kami! Kalau anda pernah bekerja dalam syarikat...

Job DescriptionVerify the accuracy of import documents, including INVOICE, PACKING LIST, B/L, and HS CODE.Coordinate and send related documents to the shipping line.Assist and coordinate with the customs entry staff to ensure accurate declaration.Follow up and update shipment status to customers.Responsible for data entry into the company system.Plan and...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

**Customer Service - Transport / Logistics** - **Customer Enquiries**: - **Shipment Coordination**: - Liaise with the operations team and drivers to ensure timely pickup and delivery according to the customer’s request. - **Shipment Tracking & Updates**: - Monitor deliveries in the system and update customers on shipment locations, delays, or changes. -...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...