X Management Trainee, Service Delivery

6 days ago

Ampang, Malaysia SUPER HERO FAMILY ENTERPRISE Full time

Purpose& Background

Develop functional and personal competencies, lead direct reports to implement and manage existing/new client teams or projects, ensure client satisfaction and continuous business development through performance excellence and innovation.

Responsibility

1.Tasks Processing

Perform complex tasks and operate a variety of client systems follow Total Quality System, seek for standardization and processing excellence, and meet or exceed client teams’ standard on quality, timeliness and information security.

2.Training Effectiveness

Plan and execute new hire training and cross training plans with team trainers, coach less-experienced staff in learning procedures and insurance knowledge, to ensure all team members are properly and sufficiently trained so that clients’ requirement and/or company standards can be met.

3.New Client On-boarding

Manage the Proof of Concept (POC) period effectively to successfully on board new clients by designing and implementing workflow and processes per client’s needs and expectations; managing the new system/workflow/tasks implementations; managing all the procedures creating and updating to ensure the client requirements are clearly documented and properly approved starting from the POC period.

4.Client Relationship Building

5.Team Management

Manage day-to-day performance of team members and ensure a healthy balance of employee engagement, employee development and client satisfaction. Plan and execute activities to enhance employee engagement at team and department level.

Work Requirements

Job Requirement

1.Bachelor degree and above (Must have). Graduate of a top 20% university in Malaysia.

2.Work experience is not mandatory; new graduates will also be considered. Served as a student leader in the university union and associations. Participated in several internship programs, taking on key roles and responsibilities.

3.Strong English skills (both verbal and written). Mandarin skill. Proficient in Microsoft Office (Excel, Word, PowerPoint).

4.Soft Skills: Communication, problem solving, applied learning, leadership skill, pursue for excellence, ability to work under pressure.

Other

1. The role requires attending a one-year training program in China.

2. Working Hour: 9AM-6PM from Monday to Friday.

**Job Type**: Permanent

Pay: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Professional development

Work Location: In person

  • Management Trainee

    8 hours ago

    Ampang, Malaysia ICT ZONE VENTURES BERHAD Full time

    We are seeking a highly motivated and organized Management Trainee to assist our team in various operational and strategic tasks. This internship provides valuable hands-on experience in project management, business operations, and strategic planning. **Key Responsibilities**: - Assist managers in completing day-to-day tasks, including documentation and...

  • Customer Service Admin

    2 weeks ago

    Ampang, Malaysia JEV Management & Trading Full time

    **Job Requirements** A. Education & Experience: - High school diploma or equivalent required. - Previous experience in a customer service administrative role, preferably in an office environment, or customer service setting. B. Skills & Abilities: - Excellent interpersonal and communication skills, both written and verbal (Mandarin & English). -...

  • Facilities Management

    2 days ago

    Ampang, Malaysia HSD Management Full time

    **Job Responsibility**: **Building great impressions and experience** - Ccreating a welcoming yet professional image of the company - Interact and identify immediately that we are the kind of company they would want to do business with. - Demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and...

  • Event Management Trainee

    1 week ago

    Ampang, Malaysia basic today sdn bhd Full time

    Manage, Training, and monitor team members and team leads. - Knowledge of, and ability to learn about, products, services, and store operations. - Good leadership skills. - Lead promotional activities for the event - Able to work in a group **Job Types**: Full-time, New-Grad Pay: RM1,800.00 - RM3,000.00 per month **Benefits**: - Health insurance -...

  • Management Trainee

    2 weeks ago

    Ampang, Malaysia Basic internasional Sdn Bhd Full time

    HIRING!! Qualifications: - Education Level: SPM, Certificate, Diploma, Degree (Fresh graduate are welcome). - No need experience (Training will be provided). - Able to start immediately (Urgent hiring). Job Responsibilities: - Conducting product demonstrations and promotions on roadshow/event. - Communicate with customer and treat customer needs. -...

  • event management trainee

    8 hours ago

    Ampang, Selangor, Malaysia Koperasi Kesihatan Awam Armada Berhad Full time 24,000 - 36,000 per year

    Training ProvidedProducts & demonstrationsLearn the supervisory partTeamworkLearn to lead a teamCommunicate effectivelyManage campaigns & events (handle group sales)ResponsibilityOperating branchesHuman resource supervisionCustomer serviceRun exercisesEnsure the development of the companyOffice matterJob Types: Full-time, Permanent, Fresh graduatePay: RM1,...

  • Management Trainee

    2 days ago

    Ampang, Malaysia Gain More Develop Bhd Full time

    Job description HIRING!! Qualifications: - Education Level: SPM, Certificate, Diploma, Degree (Fresh graduate are welcome). - No need experience (Training will be provided). - Able to start immediately (Urgent hiring). Job Responsibilities: - Conducting product demonstrations and promotions on roadshow/event. - Communicate with customer and treat...

  • Dental Assistant

    1 week ago

    Ampang, Malaysia LIVINGWELL DENTISTRY SDN. BHD. Full time

    Supports dental care delivery by preparing treatment room, patient, instruments, and materials. - Prepares treatment room for patient by following prescribed procedures and protocols. - Take and process X-rays of patients - Assembles instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist’s access,...

  • Management Trainee

    1 week ago

    Ampang, Malaysia LTH Group Asia Company Full time

    **Responsibilities**: - Build strong clients relationships that retain and grow the wealth of clients - Receive valuable market insight and feedback - Achieve individual sales target and contribute towards the achievement of the branch target **Job Types**: Full-time, Fresh graduate **Salary**: RM2,000.00 - RM5,000.00 per month **Benefits**: - Health...

  • Management Trainees

    6 days ago

    Ampang, Malaysia Megamix Full time

    Graduated in the related fields of engineering, science or business. - Fresh graduates are encourage to apply, training will be provided. - Possess good inter personal skills & able to work as a team player. - Good command of English. Being multi lingual would be a plus point. - Willing to learn & work hard. - Malaysian only.