Branch Manager

1 week ago

Kuching, Malaysia Seng Choon Hardware (M) Sdn Bhd Full time

**Responsibilities**:

- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- Develop forecasts, financial objectives and business plans.
- Meet goals and metrics.
- Manage budget and allocate funds appropriately.
- Bring out the best of branch's personnel by providing training, coaching, development and motivation.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Address customer and employee satisfaction issues promptly.
- Adhere to high ethical standards, and comply with all regulations/applicable laws.
- Network to improve the presence and reputation of the branch and company.
- Stay abreast of competing markets and provide reports on market movement and penetration.

**Requirements**:
- Proven branch management experience, for Air-Cond & Fire Fighting industry experience preferred.
- Computer literate.
- Sufficient knowledge of modern management techniques and best practises.
- Ability to meet sales targets and production goals.
- In-depth understanding with industry's rules and regulations.
- Solid organizational skills.
- Result-driven and customer focused.
- Leadership and human resources management skills.
- Process own transport & willing to travel.
- 5.5 days work week

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