Duty Manager

2 weeks ago

Kuala Lumpur, Malaysia Oakwood Hotel & Residence Kuala Lumpur Full time

Job description

**Company Description**

Oakwood Hotel & Residence Kuala Lumpur is a premium hospitality brand managed by **The Ascott Limited**, under the ownership of **Plenitude Berhad,** a public-listed company with a diversified portfolio of hospitality and property development. Strategically located in the heart of Kuala Lumpur, Oakwood offers a blend of hotel services and residential comfort tailored for both business and leisure travelers. We are committed to delivering exceptional guest experiences through professional service, modern amenities, and a warm, welcoming environment.

**Role Description**

This is a full-time on-site role for a Duty Manager at Oakwood Hotel & Residence Kuala Lumpur, located in Federal Territory of Kuala Lumpur, Malaysia. The Duty Manager will be responsible for overseeing daily hotel operations, managing staff, ensuring guest satisfaction, and handling any issues that arise during their shift.

**Qualifications**
- Strong leadership and management skills
- Excellent communication and interpersonal abilities
- Problem-solving and decision-making skills
- Knowledge of hotel operations and guest services
- Ability to work under pressure and handle emergencies
- Previous experience in a similar role is a plus
- Fluency in multiple languages is a plus
- Degree in Hospitality Management or related field is beneficial

**Job Types**: Full-time, Permanent

Pay: RM3,200.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Supplemental Pay:

- Yearly bonus

**Language**:

- Mandarin (preferred)

Work Location: In person

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