Sales Consultant

2 weeks ago

Ipoh, Malaysia Carsome Sdn Bhd Full time

**About You**

As a CARSOME Consultant, you are dedicated to providing a car-buying experience that

is fully transparent, trusted and convenient for our customers. Your mission will be to

assist customers in finding the perfect vehicle while ensuring a smooth and enjoyable

sales process.

**Key Responsibilities**:

- Customer Interaction: Provide an exceptional level of service by engaging with

customers to understand their needs, preferences, and concerns, guiding them

through the buying or selling process with empathy and expertise.
- Product Expertise: Utilize CARSOME’s digital tools to present and highlight the

features and benefits of our diverse inventory. Stay informed about market trends

and vehicle specifications to offer informed advice.
- Sales Management: Oversee the entire sales process from initial inquiry to

closing, including facilitating test drives, negotiating terms, and ensuring all

documentation is completed accurately and efficiently.
- Lead Development: Actively seek and nurture leads through proactive outreach,

follow-ups, and relationship-building efforts to drive sales and expand our

customer base.
- Customer Advocacy: Serve as a trusted advisor to customers, addressing any

issues or concerns promptly and ensuring a positive and seamless experience

throughout their journey.
- Team Coordination: Collaborate with team members, including operations and

inventory team, to ensure alignment and efficiency in meeting customer needs

and achieving sales goals.
- Feedback and Improvement: Gather and relay customer feedback to the

management team, contributing to continuous improvement in our processes

Pay: RM1,200.00 - RM1,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Sales Consultant: 1 year (preferred)

**Language**:

- English (preferred)

License/Certification:

- Driver's License (preferred)

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