Executive Call Centre/ Contact Centre

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

WHY JOIN US? - We practise a vibrant & energetic office culture. - We provide opportunities for career advancement within the company. - Good performance is always rewarded accordingly. JOB RESPONSIBILITIES: - To coach and guide a team of Customer Service Executives (CSEs) to ensure that the service delivered by the team contributes to the overall customer...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

Pay: RM3, RM5,000.00 per monthJob description:Imperial Dental Specialist Centre, one of the well-known one stop dental centres of KL, providing specialized treatment in Implant, Orthodontics & Full Mouth Rehabilitation since 2013. It is an integrated beauty and aesthetic centre offering both surgical and non-surgical solutions to create a new smile for every...

**Requirements** - Minimum Diploma in Information Technology or Computer Science or Network/ Telecommunication Engineering **Responsibility** - Perform task as a Call Centre, Network Monitoring and Network Operation Centre (NOC). - Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network...

**Job Summary** **Responsibilities and Duties** - To assist customers in any pet related queries and any other Retail Operations related tasks **Qualifications and Skills** - Must possess a degree in the related courses such as Animal Science, Zoology, Veterinary, etc. - Matured, patient and of pleasant personality - Possesses own transport is an added...

**Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups and renewals to meet...