Customer Service Specialist

11 hours ago


George Town, Malaysia TELEPERFORMANCE MALAYSIA SDN. BHD. Full time

Airline Project : Customer Service Specialist (English & Cantonese speaking)
- Location: Georgetown - Livingston tower
- Operations Hours: Monday - Friday, 9am to 6pm (including 1hr meal time)
- Start Date: 14th April 2025
- Salary: Basic package up to RM 3,700+ language allowance RM 300 + monthly performance bonus up to RM 300
- Job Responsibilities: Level 1 Customer Service
- Handle Customer Enquiry, assist flight reservations, ticket and cancelations.
- Provide information on flight schedules, fares and promotion,
- Address concern related to delays, rebooking and refunds

Pay: RM3,200.00 - RM3,700.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- George Town: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected basic salary

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- Cantonese (required)

Work Location: In person

Expected Start Date: 04/14/2025



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