Cz - Admin & Operations Executive

2 weeks ago

Bangsar, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

**JOB SUMMARY**

**JOB RESPONSIBILITIES**:

- IT Administration of accounts and License Provisioning of various MSP Platforms
- Customer Service of Maintenance customers, including attending support call, ticket creation, ticket assignment, service request handling
- Support for MSP Customer
- Handle resource scheduling
- Handle RMA
- Monitoring system onboarding
- Monthly / Quarterly / On demand Reporting
- Handle Contract Generation Requests, Contract Validation, Endorsement, and Delivery
- Contract Renewal Status Monitoring

**SKILLS AND REQUIREMENTS**:

- **Diploma or IT related course** is acceptable and equivalent to at least 1 - 2 years of relevant working experience.
- Ability to communicate effectively with a wide variety of people in a professional manner, on the telephone, and in writing.
- Excellent organization, problem solving, and communication skills.
- Ability to demonstrate practical troubleshooting and problem analysis techniques.
- Ability to plan and prioritize workload without supervision.
- Excellent knowledge of Customer Service best practices.
- Willing to work flexibly and with enthusiasm.
- Good interpersonal and communication skills, high adaptability and positive attitude are expected.
- A team player with determination to drive to excel.
- Excellent customer service skills.
- Self-motivated with a strong drive to succeed.

**If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.**

**Appreciate if you can include details below in the resume**:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
**Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd**

**JTK Number: JTKSM 1252**

**Job Types**: Full-time, Permanent

Pay: RM3,200.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Are You A Malaysian Citizen?

**Education**:

- Malaysian Special Skills Certificate (preferred)

**Experience**:

- IT related: 1 year (required)
- Administrative: 1 year (required)

**Language**:

- Mandarin (required)

Work Location: In person

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