Live Host

3 days ago

Bangi, Malaysia Mr. Absorber Bangi (HQ) Full time

**Key Responsibilities**

**1. Live Hosting & Audience Interaction**
- Conduct engaging and energetic live sessions on platforms such as TikTok, Facebook, and Instagram to promote and showcase products.
- Interact with the audience in real-time by answering questions, responding to comments, and maintaining a lively, approachable presence throughout each session.

**2. Product Demonstration & Soft Selling**
- Present and explain product features, benefits, and usage in a persuasive yet relatable way.

**3. Order Handling & Fulfilment During Live Sessions**
- Capture customer orders accurately during live sessions and coordinate with the sales or operations team to ensure seamless fulfilment.
- Maintain proper order records and follow up where necessary.

**4. Pre & Post-Live Session Preparation**
- Plan and prepare live content, including scripting, prop setup, and technical arrangements before going live.
- After each session, compile and review live performance data (views, engagement, sales) and share insights with the team.

**5. Customer Engagement & Support**
- Provide timely and professional responses to customer enquiries via comments, direct messages (DMs), and online platforms.
- Assist customers throughout the purchase journey and offer after-sales support where needed.

**6. Content Ideation & Collaboration**
- Work closely with marketing and media teams to develop engaging content such as pre-live promos, product highlights, behind-the-scenes, and short-form videos.
- Contribute creative input to enhance the brand's social media visibility.

**7. Sales Reporting & Feedback Analysis**
- Monitor and report on daily/weekly sales generated from live sessions.
- Gather customer feedback and share suggestions to refine live content and improve future performance.

**Requirements**:

- A **Diploma or Bachelor’s Degree** in Marketing, Communications, Business, or any related field.
- **Minimum 1 year** of relevant experience in online sales, customer service, or live streaming/hosting.
- Prior exposure to the **automotive industry** is an added advantage.
- Skilled in using **e-commerce tools** such as Shopee Live, TikTok Shop, and similar platforms.
- **Confident and charismatic on camera**, with strong verbal communication skills and a natural ability to engage an online audience.
- **Bilingual** in English and Malay; able to adapt language and tone according to audience.
- Up-to-date with **social media trends**, viral formats, and digital content culture.
- Creative, proactive, and able to work both independently and as part of a team.
- Strong multitasking and time management skills.

**Job Type**: Permanent

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Commission pay
- Performance bonus

Work Location: In person

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