Product Manager

5 days ago


Kuala Lumpur, Malaysia AirAsia Full time

Job Description

**Automation Product Manager, Automation Solutions**:
AirAsia, Asia’s leading airline was established with the dream of making flying possible for

everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen

to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves on being the

region’s largest low-cost carrier, serving 25 countries and over 160 destinations. AirAsia is

ranked the world’s best low-cost airline 11 years in a row.

Product Managers at AirAsia focus on leading the product roadmap, lifecycle and working

closely with the business on enhancements/future projects. We believe in the continuous pursuit

of making things better and building a team passionate about learning and sharing knowledge.
**Key Responsibilities -**
- Work closely with stakeholders in AirAsia to lead business process improvement and re-engineering, develop the automation product vision and roadmap to enable the business to reduce costs, improve productivity and meet the demands of the business.
- Be the owner of product requirements, planning, and execution of the product life cycle according to an agile methodology.
- Work cross-functionally with various business departments to identify the process improvements and automation opportunities.
- Work with RPA and BPMS developers for providing technical advice and solutions to the business, especially for RPA and BPMS implementations and initiatives involving technology & other process automation solutions.
- Participate in Design and Architectural reviews of proposed automation solutions across project teams.
- Facilitate end-to-end problem resolution to integrate Business Process Improvement initiatives with automation solutions to deliver complete value creation to the business.
- Support the business with skills in process excellence, project management, facilitation, problem-solving, and value creation to drive toward required outcomes of the digital transformation.
- Provide thought leadership in automation solution architecture, continuously bringing together tools and methods to solve complex business challenges.

**Job Requirements -**
- Bachelor’s/University degree, Master’s degree preferred
- Experiences and knowledge of process automation solutions in the market (e.g. RPA, IPA, BPMS, etc)
- 5+ years experience in a related role with extensive experience in business & functional management.
- Experience working with Airline technology systems is a plus.
- Very strong communication, customer-facing skills, and presentation skills at the executive level.
- Strong understanding of Agile, Lean, Design Thinking, and Smart automation methodologies and proven ability to lean out and automate processes.
- Qualification in process improvement and process analysis i.e. LEAN, Six Sigma is an added advantage.
- Proven Experience in leading large projects and delivering quantifiable results.
- Understanding of innovation. Hands-on experience in digitization & visualization tools.
- Strong experience in defining, measuring, and reporting actionable metrics.- Analytical ability to break down complex problems and efficiently use data and analytics layered against high-quality user research to inform the direction of the product

**We are all different**:

- one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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