Sales Support Coordinator Senai

8 hours ago

Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

**Company Background**

Our client, established in 2016, is part of a global group with 6,000+ employees, including over 1,000 engineers and managers. Specializing in intelligent manufacturing, they provide end-to-end solutions from design to mass production with a focus on automation, customization, and information integration. Backed by strong R&D, strict quality control, and partnerships with top universities, they serve global clients in consumer electronics and smart components with innovative and flexible manufacturing solutions.

**Job Responsibility**:

- Serve as a key point of contact for customers regarding order status, delivery schedules, and general inquiries.
- Process and manage customer purchase orders, quotations, and sales documentation accurately and timely.
- Coordinate with internal departments (planning, production, logistics, finance) to ensure on-time delivery and resolve any order-related issues.
- Maintain and update sales records, reports, and CRM systems to ensure accurate tracking of sales activities.
- Prepare weekly and monthly sales performance reports for management.
- Support the Sales team with administrative tasks, including organizing meetings, client visits, and follow-ups.
- Assist in the coordination of customer audits or visits when required.
- Ensure compliance with internal policies and procedures related to sales operations.

**Job Requirement**:

- Diploma or Degree in Business Administration, Marketing, or related field.
- Minimum 1-3 years of experience in a sales support or customer service role, preferably in a manufacturing or electronics environment.
- Strong communication and interpersonal skills in English (Bahasa Malaysia and Mandarin is a plus).
- Excellent organizational skills with attention to detail and accuracy.
- Able to multitask and work under pressure in a fast-paced environment.
- Team player with a proactive and customer-centric mindset.

**Salary Range: MYR 2,800 - 3,000 + Commission**

**Location: Senai, Johor**

**Job Types**: Full-time, Permanent

Pay: RM2,800.00 - RM3,000.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Commission pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 2 years (preferred)

Work Location: In person

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