Executive, Technical Services

Job Overview: Join a dynamic onboarding team as a Technical Support Executive, where you'll be the first point of contact for clients, providing timely support and solutions through inbound calls and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. What you...

**Job Scope**: - Supervise **3 support engineers and helpdesk staff**. - Oversee diagnostics, repairs, and RMA claim processes. - **Coordinate with suppliers/vendors** for RMA approvals, spare parts, and escalations. - Monitor SLA turnaround and service performance. - Provide hands-on troubleshooting guidance for POS & AIDC hardware. - Assist Technical...

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

Provide technical solution and support for regional client’s. - Positive attitude - Able to work independently and as a team across multiple platforms - Able to work well under pressure and commitment to meeting tight deadlines of clients. - Provide on-site technical support if any IT related issue **Job Types**: Full-time, Permanent **Salary**:...

**Job Responsibility**: 1. Define and manage resource plan aligning to the project schedule 2. Plan and drive the project’s technical execution to achieve the committed scope and timeline. 3. Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner. 4. Collaboration with customers to...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

Your main role is to work closely with project manager in every project stages of implementation. You will be trained on the job on your "willing to learn" attitude is important **JOB DESCRIPTION**: - Assist Project Manager & IT Manager in project work from system configuration, asset data collection to full asset data reporting - To assist project manager i...

**Job Summary**: **Key Responsibilities**: **Customer Service Duties**: - Provide accurate product/service information and resolve client complaints or concerns in a timely and professional manner. - Maintain a positive relationship with clients and ensure satisfaction with services. - Process client orders, returns, exchanges, and track order's progress. -...

**JOB SCOPE**: - **-Installation And Service Pump and Water Filter**_ - Provide service and customer support during field visits or dispatches - Able to follow allocated schedule. - Manage all on-site installation, repair, maintenance, and test tasks - Diagnose errors or technical problems and determine proper solutions - Produce timely and detailed service...

**JOB SCOPE**: - **-Installation And Service Pump and Water Filter**_ - Provide service and customer support during field visits or dispatches - Able to follow allocated schedule. - Manage all on-site installation, repair, maintenance, and test tasks - Diagnose errors or technical problems and determine proper solutions - Produce timely and detailed service...