Data Center Operations Technician

1 week ago

Malaysia Amazon Data Services Malaysia Sdn. Bhd. Full time

PC/Server hardware knowledge and troubleshooting.
- Linux knowledge
- Basic fiber optic cables, standard services of TCP/IP

Key job responsibilities
You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning.

**These activities include the following**:
Strong work ethics and works well in a team
Work in shifts to support 24/7 operations (covering both night and day shifts).
Experience using Linux and Windows systems
PC/Server hardware breakfix experience
Basic networking switching and routing experience
Cable copper and fiber experience
Experience with problem ticket tracking, prioritization, and escalation procedures
Experience or basic understanding of maintenance windows / change management systems - policy, process, and procedure

BA/BS in technical field or equivalent practical experience
Understand and follow Safety and Security policies in a workplace
Ability to lift and move 20 kg of equipment
Passionate about IT infrastructure and hardware

A day in the life
Data Center Operations Technician will be working in AWS data center and engage in physical activities related to data center operations. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, basic software troubleshooting, and rack decommissioning. This role require work in shifts to support 24/7 operations (covering both night and day shifts).

Kuala Lampur, MYS
- Scripting skills - Bash/Python/Perl
- Data center components awareness
- rPDU, ATS,UPS, CRAC
- Advance IT network related knowledge.

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