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Crisis PR Specialist

2 weeks ago


Kuala Lumpur, Malaysia Magnificent Parade Sdn Bhd Full time

**Company**: Magnificent Parade Sdn Bhd
**Location**: Kuala Lumpur

**Job Type**: Full-time, On-site

Magnificent Parade Sdn Bhd is seeking a detail-oriented **Online Crisis Communications Specialist** to support the company’s digital communications, reputation management, and public response processes.

**Responsibilities**:

- Monitor public online platforms including social media and review sites for company-related feedback.
- Respond to public inquiries and complaints in a timely and professional manner.
- Draft statements, clarifications, and communication materials for issue management.
- Work closely with internal teams and advisors to ensure communication aligns with company guidelines and regulatory requirements.
- Prepare regular reports on online sentiment and suggest improvements for communication procedures.

**Salary**

RM3,000 - RM4,000 per month

**Qualifications**
- 1-3 years of experience in communications, PR, customer relations, or a related field.
- Strong writing skills and ability to remain calm during high-pressure situations.
- Good understanding of how digital platforms and online behaviour work.
- **Ability to communicate in multiple languages (e.g., Malay, English, Mandarin) is an advantage due to the role’s multi-language communication needs.**:

- Experience with digital analytics tools (e.g., Meta Business Suite, TikTok Analytics) is a plus.

**Benefits**
- EPF / SOCSO / EIS
- Annual leave & medical leave
- KPI-based bonus
- Career progression opportunities

**How to Apply**

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person