Sales Consultant

2 weeks ago

Sungai Petani, Malaysia ZAQUES HOTEL (M) SDN BHD Full time

**Key Responsibilities**:
**1. Sales and Revenue Generation**:

- Achieve or exceed monthly and annual sales targets.
- Identify and pursue new sales opportunities through networking, referrals, and cold calls.
- Upsell and cross-sell products or services to maximize revenue.

**2. Customer Engagement**:

- Build and maintain strong relationships with clients to encourage repeat business.
- Conduct thorough needs analysis to provide personalized product or service recommendations.
- Respond promptly to customer inquiries and resolve issues effectively.

**3. Product Knowledge**:

- Stay updated on all products, services, promotions, and industry trends.
- Demonstrate in-depth knowledge during consultations to establish credibility and trust with clients.

**4. Sales Process Management**:

- Guide customers through the entire sales process, from initial inquiry to post-sale follow-up.
- Prepare and deliver sales presentations, proposals, and contracts.
- Ensure accurate documentation of all sales activities and client interactions in CRM systems.

**5. Market Research**:

- Monitor competitors and market trends to identify new business opportunities.
- Provide feedback to the marketing and product development teams on customer needs and preferences.

**6. Team Collaboration**:

- Work closely with the marketing and operations teams to develop effective sales strategies.
- Participate in team meetings, training sessions, and company events as required.

**7. Reporting**:

- Maintain records of sales performance and client data.
- Provide regular reports on sales activities, pipelines, and forecasts to management.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Proven experience in sales or a customer-facing role, preferably in hospitality industry.
- Strong communication and interpersonal skills.
- Ability to negotiate and close deals effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Goal-oriented with excellent organizational and time-management abilities.
- Ability to work independently and as part of a team.

**Key Attributes**:

- Confident, self-motivated, and results-driven.
- A proactive approach to problem-solving and decision-making.
- Ability to adapt to changing market conditions and customer needs.
- Commitment to delivering exceptional customer service.

**Working Conditions**:

- Require flexible hours, including weekends or evenings, to accommodate client schedules.
- Travel may be required for client meetings, events, or training sessions.

Pay: RM2,000.00 - RM6,000.00 per month

**Benefits**:

- Company car
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Sungai Petani: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (required)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

**Location**:

- Sungai Petani (required)

Willingness to travel:

- 75% (required)

Expected Start Date: 12/15/2024

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