Customer Service

SERVICE ADVISOR / PENASIHAT SERVIS KENDERAAN JOB SCOPE - Greet customer & direct to an available technician - Prepare quotation and explain to customer on the service planned - Follow up and monitor the job. Order parts in line with technicians request - Handle customer queries and consult with technician when necessary - Receive customer payments - Do daily...

**Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...

**JOB RESPONSIBILITIES** - Monitor the Customer Service duties to ensure sales orders are issued on time to avoid delay of customer’s order. - Manage customer enquiry or request related to sales order - Handle the customer’s complaint related products/delivery/ returns/reject etc. - Responsible to handle Export order / East Malaysia and any large volume...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. BRH ETHOS - Our Culture, Our People, Our Pride BRH VISSION - To be Malaysia's preferred nature conference resort BRH MISSON - We passionately delight...

Responsibilities: 2. **Project Management**: Handle and manage customer projects from inception to delivery. Liaise with customers for price negotiations, obtaining necessary approvals from Sales and Production Managers. Prepare parts costing based on customer specifications and reply within 48 hours. 3. **Reporting and Documentation**: Prepare various...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquires - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions **Salary**: RM1,200.00 - RM2,500.00 per...

**INTERNSHIP DESCRIPTIONS & OUTCOMES**: - Assist customer to resolve their issue related to their orders. - Manage enquiries from TIKTOK, Shopee & Facebook for Best Express. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working...

**JOB SCOPE**: - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. **REQUIREMENT**: - At least a Diploma,...