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Wfh Customer Service Representative Upto4.5k Freshgrads/spmleavers
2 weeks ago
**Key Responsibilities**:
- Provide accurate information on products, services, and company policies
- Resolve customer concerns and issues effectively, ensuring high levels of satisfaction
- Escalate complex matters to relevant departments when necessary
- Document all customer interactions in the CRM system accurately
**Qualifications**:
- Previous experience in a customer service or call center role (remote experience is an advantage)
- Excellent written and verbal communication skills in English
- Strong problem-solving skills and the ability to work independently
- Reliable internet connection and a dedicated, quiet workspace
- Ability to manage time effectively in a remote working environment
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM3,500.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
Work Location: In person
