Lifeguard

**Lifeguard**
- **Customer Service**_
- Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
- Ensures all associates provide a courteous and professional service at all times.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintains positive guest and colleague interactions with good working relationships.
- **Operational**_
- To assist in the smooth and efficient operation of the pool area as per the standards laid down.
- To maintain vigilance and observe pool activities responding to situations as they occur.
- Must be completely conversant with first aid & life saving techniques.
- To contribute to the spa sales
- To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance.
- To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
- To be entirely flexible and adept to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned.
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the Place of Work as assigned.
- To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- Realize that his/her primary role is to be of service to the guest and that their needs & safety come first.
- Must impart correct information & advise the guest on the various services/activities in the resort.
- Must keep all areas clean at all time.
- Must be attentive and alert for any signs from the guest.

**Job Types**: Full-time, Permanent

Pay: From RM1,800.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Work Location: In person