Call Centre Executive

7 days ago

Bandar Sunway, Malaysia Mediway Medical Services Sdn Bhd Full time

To answer incoming enquiries from clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans
- To interact and communicate with members on procedures of personal claims and their processing.
- To be responsible for each incoming enquiry and complaint and to channel them to the appropriate internal units for response.
- To assist with other duties as directed by the Supervisors or Head of Department from time to time.
- Able to work on shift 7am to 3pm / 3pm to 11pm

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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