Customer Service Assistant

**Position** : Customer Service (Showroom Assistant) **Location** : Penang **Salary** : RM 3,200 - RM 3,600 **Working Hours**: Monday - Sunday (9am - 6pm) - 6 working days, off-day on weekdays **1 year contract **Responsibilities**: - Main task is to maintain good rapport and relationship with all purchasers and agents - Ensure the sale gallery is...

**Job description** - Ensure the preparation of quotation time basis with sufficient details and follow up - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond accordingly -...

**Key Responsibilities**: 1. **Greeting and Assisting Customers**: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed. 2. **Answering Phone Calls**: Manage incoming phone calls, providing information, and taking messages accurately. 3. **Handling Inquiries and Resolving Issues**:...

Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

Job Title: Customer Service Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a leading supplier of high-quality mould base and hot runner systems. With our expertise and commitment to excellence, we have built a strong reputation in the industry for delivering superior products and exceptional customer service. As we continue to expand our...

The role of a Customer Success Specialist is in high demand due to increased business engagement via Social Media Platforms. CSAs are responsible for addressing customer inquiries, suggesting solutions, and guiding users through the features and functions of the platform to ensure customer satisfaction with high-quality advertising and...

What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers,...

Responsibilities:Log and update all incidents accurately in the helpdesk ticketing system.Develop a strong understanding of company products, logistics workflows, and service features.Guide suppliers and buyers on portal usage, order processes, and system navigation.Provide onboarding, service provisioning, and training support to suppliers within the 3PL...

Sales and MarketingFind and locate the sources and identify which market to be tackle.Maintain and strengthen customer relationships through professional email communication.Oversee and complete journal manuscript publication tasks efficiently.Promote journal subscriptions & services.Achieve team sales targets.Assist with additional tasks as assigned by the...

**Administrative Support**: - Perform general administrative duties, including scheduling, data entry, and document management. - Maintain accurate records of customers' enrollment, progress, and communication logs. - Coordinate with various departments to ensure efficient workflow and timely resolution of issues. - Assist in the organization and execution...