HR/training Officer

**Main Job Scope**

**Responsibilities**

1. Ensures that all subordinate associates abide by all internal controls, policies, and procedures during all shifts and that the Operations Department is operated efficiently to ensure overall customer satisfaction for a steady and continuous relationship.

2. Responsible for motivating personnel so that they perform to the best of their abilities & sett setting an example by your own performance and enthusiasm.

3. Responsible for supporting Hotel policies and management decisions, interpreting and disseminating this information to staff members.

5. Is always on time and prepared for scheduled meetings.

6. Shows concern for the well-being of associate and subordinate associates by promoting team spirit and also assist associates and subordinates, whenever approached, in all aspects of their duties and responsibilities.

7. Administers employment document, training documents and associate’s personal file;
8. Controls associate’s probationary period and distributes the Performance Appraisal Form to relevant Head of Department.

10. To process documents in relation to all new hires and termination.

11. Recording new hires and to observe other formalities before placement in job.

12. To introduce the new hires in relevant departments and provide preliminary briefing about employment.

13. To arrange for the issuance of Name Tags, uniform requisitions, ID Card, Medical Card, Employee Handbook etc; and record accordingly in the prescribed manner and follow up on the activities to ensure smooth operations.

14. To process all documents in relation to increment, confirmation, inter department transfers, service charge notification and issuance of necessary Personal Action Forms.

15. To undertake final clearance and settlement of the employees upon the resignation of the employees concerned.

16. Check monthly Departmental Duty Rosters, Summary Attendance Sheets, Overtime and Shift Claims and ensure all recorded paid and sick leave days are supported by proper documentation.

17. File sick leave certificates, monitor duration with the department head concerned and advise Human Resources of serious illnesses and sick leave of more than one week.

18. Update the associate on Data Base and file supporting documents in the associate’s personal file or relevant files for:

- Personal details
- Leaves
- Disciplinary
- Letters & Certificates
- Training records
- Typhoid and Food Handler

19. Update & Produce following reports:

- Monthly:

- Associates Turnover and Staffing Report.
- Associates Movement report
- Late comers report
- Medical Claim report
- Training hours & trainee allowance
- Quarterly:

- Medical Leave report
- Annual leave report

To assist in any Meeting or Gathering: Melia Talk, Town Hall, Annual Staff Party, Staff Activities, etc.

20. To maintain all Personnel Files in a safe and order.

21. To handle all other administration task that are instructed by the Human Resources Manager.

22. To post all associates forms; ie Leave Application Forms, Medical Leave etc in relevant files.

23. To handle all documents pertaining to employees EPF, SOCSO, PCB( Income Tax) and other insurance scheme.

24. To check associate locker and cafetería, time to time to look into associate grooming.

25. To maintain **CONFIDENTIALITY** in all issues of work related matters.

26. To comply with Hotel’s Rules and Regulation & to perform all other duties than the above requested by the Hotel’sManagement, the Company and/or his/her direct Superior.

**Requirements**:
Diploma/Degree in Hotel Management or equivalent

Excellent command of English, both verbal and written. Ability to converse in Mandarin and local dialect is added advantage.

Application is open to Malaysian citizen only

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus