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Reservation Coordinator

2 weeks ago


Perai, Malaysia Ixora Hotel, Penang Full time

DUTIES AND RESPONSIBILITIES:

- The OPERA computer system contains a comprehensive guest history option, and it is the responsibility of the Reservations Coordinator to ensure that Ixora Hotel Penang has the best, most accurate and most personalized individual guest histories. This will help ensure that each guest receives that personalized service that will be synonymous with Ixora Hotel Penang.
- Responsible to ensure that all information relating to a reservation is keyed correctly into OPERA and is of the highest quality, and errors are kept to an absolute minimum. This practice will allow the production of true and correct statistical information, which will in turn enhance the overall Hotel operationProcess all reservation requests from customers.
- Provide clerical support to Front desk staff
- Change or cancel reservations at the request of customers in line with hotel policy.
- Provide reservation services to guests and visitors in a hotel setting.

Pay: RM1,800.00 per month

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- Perai: Reliably commute or planning to relocate before starting work (required)