Manager, Agency Communication

1 week ago

Kuala Lumpur, Malaysia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To support the Team Head of Agency Communication in cross-functional engagement to ensure overseeing functional initiatives are aligned with company’s business objectives and channel sales strategies to achieve Agency Distribution’s vision.

Principal Duties & Responsibilities:

- Assist to manage on-going engagement with key stakeholders from different functional divisions including participating in key business meetings to ensure solutions and services are designed with the wealth planner & customer experience in mind and create competitive advantage for the company.
- Assist to collaborate closely with cross-functional stakeholders to execute necessary actions including provide strategic inputs for improvement consideration, gather internal agency teams’ feedback & buy-in, in order to drive decisions surrounding solution and service delivery & communication plans (e.g. customer & product marketing campaigns, product launches, operational enablers, investment updates & etc) to wealth planners and customers more effectively.
- Assist to work closely with different divisional stakeholders to facilitate focus groups involving wealth planners to understand target market customers’ needs to ensure the right & competitive customer solutions and compelling marketing strategies are developed for business growth and effective communication of the customer solution value propositions are delivered to the target customers.
- Assist to act as the gate keeper on all communications to agency members and assist in messaging & consolidating presentation content for the roll down of campaigns/initiatives.
- Assist to facilitate organizational business reviews for performance evaluation or decision making by assisting in preparing insights.

Job Specification:

- Bachelor’s Degree or Professional Degree in Marketing, Business Studies, Finance, Banking, Investment, Economics or equivalent.
- Minimum 7 years experiences in banking and financial services industries specialized in insurance sales and marketing is an added advantage.
- Experience in developing marketing strategies and promotional activities for sales channels.
- Experience in producing sales & marketing tools.
- Strong interpersonal and problem-solving skills, including flexibility and adaptability in a dynamic environment.
- Possesses good analytical and strong presentation skills.
- Able to interact with all levels of people and management with excellent communication and interpersonal skills.
- Team player and able to work independently with mínimal guidance.
- Strong command of multilingual skills - English, Mandarin and Malay.
- Ability to multi-task and highly motivated with an ability to take ownership.
- Possess strong work ethics, integrity and a positive attitude.

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