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Internal Assurance Specialist

2 weeks ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Detailed Job Description

Role Accountabilities
- Network Audit Planning & Execution:
Lead and conduct audits of telco network infrastructure (core, transmission, access, fibre, wireless), including design, implementation, operations, and maintenance.
- Risk Assessment & Control Evaluation:
Assess network-related risks, review internal controls, and identify gaps or improvement areas in network security, resilience, and quality of service.
- Incident & Compliance Review:
Evaluate incident management processes, regulatory compliance (e.g., MCMC, MSQoS), and adherence to industry standards and best practices.
- Reporting & Recommendations:
Prepare clear, comprehensive audit reports, present findings to management, and recommend actionable improvements.
- Stakeholder Engagement:
Collaborate with network engineering, operations, IT security, and business teams to understand processes, validate findings, and drive remediation.
- Continuous Improvement:
Monitor emerging network technologies, risks, and regulatory changes to ensure audit coverage remains effective and relevant.

Requirements to Perform the Role Effectively
- Ability to independently plan and execute complex network audits.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Excellent written and verbal communication skills for reporting and presenting audit findings.
- Ability to work collaboratively with technical and non-technical stakeholders.
- High degree of integrity, professionalism, and objectivity.

Skills and Knowledge Required
- Experience:
Minimum 5-6 years in telecommunications network operations, engineering, assurance, or audit.
- Technical Knowledge:
In-depth understanding of telco network architecture (core, access, fibre, wireless), protocols (IP, MPLS, GPON, LTE, etc.), and network management systems.
- Audit & Risk:
Familiarity with audit methodologies, risk assessment frameworks (e.g., COBIT, ISO 27001), and internal control evaluation are an advantage.
- Regulatory & Compliance:
Knowledge of relevant regulatory requirements (MCMC, MSQoS) and industry standards (ITU, TM Forum).
- Tools & Systems:
Experience with network monitoring, fault management, and configuration management tools (e.g., NMS, OSS/BSS, ACS platforms).
- Qualifications:
Degree in Telecommunications, Network Engineering, Information Technology, or equivalent. Professional certifications (e.g., CISA, CCNA, CWNP, ITIL) are an advantage.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.