Guest Service Officer
2 weeks ago
Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment facilities and general information pertaining to the hotel
Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang International Airport. We are a business class hotel of international standard with 328 well appointed guest rooms and suites catering to the discerning business and leisure traveler. Our vision is to be the leading business class hotel in Penang. We won TripAdvisor Travelers' Choice Award in 2020.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
-
Guest Service Associate
2 weeks ago
Bayan Lepas, Malaysia Citytro Sdn Bhd Full timeResponsible in providing front desk services to guests, processing guest payments and acting as an information source on various matters. Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang...
-
Guest Service Assistant
3 days ago
Bayan Lepas, Malaysia KL METRO LAND DEVELOPMENT SDN BHD (LEXIS SUITES PENANG) Full timeHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. LEXIS HOTEL GROUP AIMS TO BE A RENOWNED 5 STAR HOTEL GROUP FOR ITS OUTSTANDING SERVICE IN PROVIDING EXCELLENT HOSPITALITY, FOOD &...
-
Customer Service Officer
2 weeks ago
Bayan Lepas, Malaysia Plaza Premium Group Full timeTo greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...
-
Refund Officer
2 weeks ago
Bayan Lepas, Malaysia AirAsia Full timeDetermine if guest is entitled to refund based on the company’s terms and conditions and guidelines - To communicate with guest and internal departments for refund related requests - Executing pre-refund processes to support Finance Department - Process correct amount (blue amount) by deleting flight, reverse fee, update comment in both SkySpeed and CSM...
-
Team Member, Bell Service
1 week ago
Bayan Lepas, Malaysia Amari SPICE Penang Full timeGeneral - Reads the logbook daily and take action accordingly. - Provides information regarding the hotel’s facilities & services. - Ensures to always be informed of VIP in-house and daily functions. - Handles guest complaints in accordance with service recovery guidelines. - BellDesk - Greets and addresses guests by name. - Performs room changes in an...
-
Team Member, Front Office
3 days ago
Bayan Lepas, Penang, Malaysia Amari Hotels & Resorts Full time 24,000 - 48,000 per yearProcess guest check-ins and check-outs according to hotel service and standard operating procedures.Pre-register designated guests and prepare key packets.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).Maintain confidentiality of all guests and hotel information.,Employ attention to...
-
Sales Service Executive
5 days ago
Bayan Lepas, Malaysia AEON Credit Service (M) Berhad Full time**Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...
-
Service Crew
6 days ago
Bayan Lepas, Malaysia BEST HEALING ENTERPRISE Full timeWaiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. Provide Better Customer Service Provide Good Working Environment Provide Quality Food Primary Education or Below
-
Customer Service Officer
3 days ago
Bayan Lepas, Malaysia Yamato Transport (M) Sdn Bhd Full time_**YAMATO TRANSPORT (M) SDN BHD**_ Yamato Transport (M) Sdn Bhd is a well-established international Japanese freight forwarding and transportation company which is constantly seeking new opportunities to expand its business. As one of the global leaders in our industry, we are committed to making employment a rewarding experience for our employees. In line...
-
Coe - Customer Service Officer
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...