Telesales Representative

**Key Responsibilities**
- Make outbound calls to new and existing customers to promote veterinary products and services
- Achieve daily/weekly/monthly sales targets and KPIs
- Build and maintain strong customer relationships through follow-ups and regular engagement
- Handle customer inquiries, provide product information, and generate quotations
- Update and maintain customer databases accurately
- Work closely with the field sales team to coordinate customer accounts and sales strategies
- Stay up to date on product knowledge, industry trends, and promotions
- Prepare regular sales reports and provide feedback to the sales manager

**Requirements**:

- SPM/Diploma/Degree in Business, Marketing, Animal Science, or related field
- Proven experience in telesales, telemarketing, or customer service preferred
- Strong communication and interpersonal skills
- Ability to work independently and in a team
- Result-oriented with a proactive sales approach
- Fluency in Bahasa Malaysia and English

**Benefits**
- Medical Claim
- Hospitalization leave
- Compassionate leave
- Marriage Leave
- Pet Leave
- Free vaccine for pet
- Regular team activities
- Pa Insurance
- Paid training
- Paid time off
- Free parking
- Staff price
- Annual bonus
- Increment based on performance
- 5 days a week
- Annual team building

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Yearly bonus

License/Certification:

- Driving license (required)

**Location**:

- Batu Caves (required)

Willingness to travel:

- 100% (required)

Work Location: In person