Building Services/ Facility Manager

**A) Manage and oversee building service department to ensure smooth operations and provision of excellent customer service.**
- Plan and develop departmental goals and objectives. Monitor departments’ performance eg. monitor budget/CAPEX, cost containment & cost-cutting strategies, analyze data, prepare reports, presentation, etc. Develops action plans and recommends changes.
- Ensure the proper maintenance and upkeep of building, facilities and equipment; make arrangements for repair and/or replacement of used and damaged equipment.
- Resolve construction related problems, disputes and compliance issues
- Continuously monitoring customer feedback and analyzing trends and issues affecting customer satisfaction. Handle and resolve customer complaints.
- To be PIC for all hospital-wide renovations in terms of M&E, regulated acts and end-user requirements, etc. with the contractors and consultants to ensure that the project/s are accomplished within the time-frame in terms of project time-lines, quality control, infection control, safety & security control with the respective departments. To advise any adverse issues to the hospital Management.

**B) Adherence and compliance to all statutory requirements including Bomba, Machineries Act, OSH Act, etc. It is achieved by**:

- Developing and implementing standard operating policies and procedures that are in line with the requirements of the relevant Acts, Statutes and Regulations.
- Working closely with the Support Service / Safety & Health personnel in undertaking yearly Bomba site inspections/staff training/Fire Drills / etc. in order to ensure that SunMed receives the Bomba certificate necessary for renewal of hospital license.
- Preparing and undertaking all other site inspections for other license renewal such as passenger lifts, dumb waiters, etc.
- Work with the Quality Resource Department to ensure that all documents and licenses necessary for the yearly hospital license renewal are correct and complete. This includes submission for renovations/expansion of hospital premises.

**C) Ensure that the hospital building(s) is safe for staff, doctors, visitors and patients. It is achieved by**:

- By developing and implementing SOP for all relevant areas including but not limited to fire, safety (alarm systems as well as firefighting equipment), lift safety, occupational safety, etc.
- To work with the hospital safety and health manager to train a fire fighting team and assist him in the regular conduct of fire and evacuation drills.

**D) Ensure maximum uptime or mínimal downtime of all plant and equipment. It is achieved by**:

- Implementing preventive maintenance programs for all equipment using the Mainsever (CMMS).
- Training all building and services staff to be skilled at managing the equipment under their care.
- Maintaining the necessary inventory of spare parts and tools to enable in-house staff to make repairs, etc. in timely manner.

**E) Cost effective management of the department and of all equipment within the jurisdiction of the department. It is achieved by**:

- Develop and implement an asset management program for all building services using the Mainsaver (CMMS).
- Working with procurement department on pricing and contract negotiations prior to renewal of service contracts.

**F) Lead and manage the employees in the department; ensure competent, motivated and productive staff**
- Manage and supervise the staff and out sourced workers (if any) in compliance with established standards of performance, company policies and procedures

**Who are we looking for?**
- At least 5 years’ working experiences in managerial roles of facilities building maintenance and operations in **Healthcare Industry**.
- Knowledge of M&E systems, building, Fire Alarm, ACMV and plumbing systems.
- Able to work under pressure and independently.
- Result-orientated, possess strong integrity, leadership and good problem-solving skills.
- Computer literate and able to speak and write in English and Bahasa Malaysia.

Pay: From RM6,000.00 per month

**Benefits**:

- Health insurance
- Parental leave

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus