Front Office Assistant
2 weeks ago
To be responsible for the hospital’s frontline customer service. To perform an efficient service in particular of patient registration, admission and discharge. To ensure deposit and payment is collected with issuance of receipt. Obtaining letter of guarantee and to ensure the contents are in good order. Entering charges for billing and collection purpose. To be fully responsible for the float money and daily cash collection. To be on duty on rotation basis at Admission & Discharge counter, A&E Registration Counter and various outpatient specialist centres and clinics.
- **Requirement**:_
- Possess SPM & Diploma (preferably in Hospitality / Hotel Management)
- Must have at least 2 years working experience in handling customers (in a service environment)
- Excellent interpersonal skills
- Must possess strong negotiation and conflict resolution skills
- Works beyond normal hours in support of projects or other assignments.
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,600.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
**Experience**:
- Front desk: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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