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Customer Service Consultant

2 weeks ago

Ampang, Malaysia Aspires 165 Sdn. Bhd. Full time

**Requirements**
- Experience in Sales or Customer Service at least 1 year
- Fast learner and passion for customer service
- Experienced in running a business (bonus)
- Have knowledge related to business
- This role requires one to possess strong interpersonal skill, attention to detail being a customer-oriented and adaptive to swift changed based on business
- Ability to negotiate
- Able to work under pressure (Able to handle stress)

**Responsibility**
- Ensure high levels of customer satisfaction through excellent service
- Assist and give solution to clients regarding their business issue
- Assist in creating business training course
- Responsive to solve all customers’ inquiries, issues, feedback & complaints
- Organize the client’s schedule and appointment with the trainer
- Build and maintain relationships with clients
- Collect and analyze information and prepare data
- Collect monthly payment from clients
- Other related ad-hoc duties assigned

**Benefits**
- Basic salary and sales commissions
- EPF, SOCSO and SIP
- Meal provided
- High income potential
- Excellent Career Development Opportunities
- Great Working Culture & Environment

Pay: RM1,700.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Overtime pay