Order Fulfillment Executive

2 weeks ago


Perai, Malaysia BERJAYAPAK SDN BHD Full time

**Job Scope / Summary**:

- Provide excellent customer services to assigned accounts (Pallet Division) by ensuring customer satisfaction from order management till debts collection.

**Responsibilities**:

- Support Account Management Team to attain sales target by communicating on status of order and position of sales regularly.
- Coordinates with Account Executive/Manager in understanding enquiries and meeting customer requirements.
- To ensure all purchase orders are properly filled.
- Ensure transactional information of Sales Order entries in system are completed in an accurate, complete, and timely manner.
- Monitor and control all customers’ order status such as delivery date and quantity and any other requirement are met.
- Any other tasks deemed necessary and assigned by superior.

**Qualifications & Experience**:

- Degree or Diploma in any discipline
- Preferably with 1-2 years of experience in customer services
- Proficient in Microsoft Office Suit.
- Competent in English (spoken & written), and Mandarin (spoken)



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