Quality Manager

2 weeks ago

Senai, Malaysia SHB MALAYSIA AUTOMOTIVE APPLIANCE SDN. BHD. Full time

**Responsibilities**:
**Quality System Management**
- Oversee the development, implementation, and maintenance of the Quality Management System (QMS) in compliance with ISO 9001, IATF 16949, and relevant standards.
- Manage quality documentation, internal audits, and certifications, ensuring zero non-conformance and continuous readiness for audits.
- Lead company-wide initiatives to drive continuous improvement, standardization, and operational excellence.

**Team Leadership & Development**
- Manage and mentor a team of Quality Engineers and Technicians across incoming, in-process, outgoing, and customer quality segments.
- Provide training, coaching, and development plans to build technical competence within the QA team.
- Set departmental KPIs and performance goals aligned with company objectives (e.g., WIGs - Wildly Important Goals).

**Product Quality & Compliance**
- Oversee incoming material inspection, process quality control, final product audits, and return material analysis (RMA).
- Lead root cause analysis (RCA), corrective and preventive actions (CAPA), and global 8D problem-solving for internal and external quality issues.
- Validate quality requirements during new product introduction (APQP, PPAP), including risk assessment, FMEA, and process validation.

**Customer & Supplier Quality**
- Act as the primary quality contact for customer-related matters including audits, complaints, and technical discussions.
- Manage supplier quality performance, including supplier audits, corrective actions, and improvement programs.
- Maintain strong relationships with Tier 1 automotive customers and ensure quality requirements are consistently met.

**Audit & Compliance**
- Lead internal audits and coordinate external audits (customer, certification bodies, regulatory).
- Ensure timely and effective closure of audit non-conformities and customer feedback loops.

**Data Analysis & Reporting**
- Analyze quality data using tools identify trends, monitor KPIs, and implement data-driven decisions.
- Prepare and present quality performance reports to senior management and stakeholders.
- Promote quality awareness through visual management tools, dashboards, and regular reviews.

**Requirements**:

- Fluent in **Mandarin**, English, Malay, due to regional team/customer interactions.
- Extensive experience in **automotive manufacturing** industries.
- Bachelor’s Degree in Mechanical, Electrical, or related Engineering fields.
- Certification in ISO 9001, IATF 16949, VDA 6.3, or related quality system auditing is a strong advantage.
- Minimum 15 years of experience in Quality Management roles, with at least 5 years in a managerial capacity.
- Proven track record of managing customer audits, supplier quality, and global Tier 1 client expectations.

**Company Benefits**:

- Meal allowance/ Free lunch
- Transport allowance
- 13month bonus
- Medical claim: RM1400 per year
- Performance bonus
- Extra Annual Leaves
- Extra Public Holidays
- Yearly Increments
- Employee activities: Annual Dinner, etc.
- Good career development
- Business trip
- Opportunities for professional skill enhancement and personal development through training programs at our HQ in China.

Pay: RM12,000.00 - RM16,000.00 per month

**Benefits**:

- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)
- English (required)
- Bahasa Malaysia (required)

Work Location: On the road

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