Customer Service Executive

22 hours ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Rf Sdn Bhd Full time

**URGENT HIRING**

**POSITION : CUSTOMER SERVICE EXECUTIVE (Care Advisor)
- MANDARIN SPEAKER**

**LOCATION : WISMA UOA, KL**

**SALARY : RM 3000 - RM 5000**

**5 days works, 2 days off**

**Morning shift : 9am - 6pm**

**Afternoon shift : 2pm - 11pm**

Job Requirements
- Minimum 1 year of experience in Customer Service
- Can work on shift ( Morning / Afternoon )
- **Can speak and write in English & Mandarin**
- Responding to queries regarding cover, claims, hospitalisation, complaints
- Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
- Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
- Assist our in-house medical team in coordinating client's hospital admissions, evacuations, repatriations and other cases as required
- Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

❕急聘WISMA UOA, KL ❕

职位: 客户服务专员 - 需会中文者CUSTOMER SERVICE EXECUTIVE- MANDARIN SPEAKER
地点: WISMA UOA, KL- 临近LRT
薪金: RM3000-RM5000

**需求**:

- 至少 1 年客户服务经验
- 可以轮班(早班/午班)
- 流利于中英文沟通与书写
- 本公司会提供职业培训

**工作日与值班时间**
5天工作, 2 天休息 (休息日只能在周一至周五)
早班: 9am-6pm
午班: 2pm-11pm

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

COVID-19 considerations:
yes

Application Question(s):

- Can you speak & write in Mandarin ?
- What is your current salary ?
- What is your expected salary ?
- What is your notice period ?



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