Customer Service Live Chat

ROLE: *Chat Customer Support - Japanese (Native & Non-Native Speaker)* Note: For other Nationalities JLPT N1 or N2 Certificate is required. Location: Penang, Malaysia. Total Salary: Native Japanese RM 9,100 - (RM7,500 + RM1,000 Language allowance + Housing allowance RM600 for EP holders Total Salary: Non Native Japanese RM 8,600 - (RM7,000 + RM1,000...

**CSR’s Main Role**: - CSRs are with the customers. - Assist on a worldwide online payment system. - Interact with customers via chat and phone. - Support and help the customers. - You are customer yourself. - You represent our client, our culture and values. - What you say is how our client is perceived by our customers. **CSR’s Specific...

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

Vacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

: A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include: - Escalating problems to the technical team or other members of the product team - Help customers protect their accounts by reviewing suspicious...

**Job Highlights** * - AWS, Medical Insurance, 14AL - Career Advancement, On job training - Exp. in electronics distribution industry will be an advantage - Fluency in speaking Mandarin and English - Responsibilities_ - Responsible for data entry of customer order and inform customer on the confirmation date of delivery - Compile various reports as...