Customer Service Officer

Job ResponsibilitiesMaintain a positive and professional attitude towards customers at all timesRespond to customer inquiries and complaints promptlyCommunicate with customers through various channels such as email, phone call and social media.Liaise with related department (QA, Sales team) to resolve customer complaints.To update and keep records of...

**JOB RESPONSIBILITIES** 1. Oversee and manage day-to-day operations of fulfilment process, ensure all the orders fulfill on-time 2. Reply and Response to Customer Chat Enquiries 3. Solve and Provide Recommendation for all the Chat Enquiries including Order Issue, Product Recommendation and etc. 4. Responsible of Store Rating, Ensure all the Low Rating being...

**Duties & Responsibilities**: - Provide exceptional customer service by actively listening to customers and addressing their inquiries, concerns, and feedback in a professional and courteous manner. - Maintain a positive and helpful attitude when assisting customers, even in challenging situations. - Resolve and communicate with drivers promptly and...

**Role: Customer Service Assistant** **Responsibilities**: 1. Maintain a positive and professional attitude towards customers at all times 2. Respond to customer inquiries and complaints promptly 4. Liaise with related department (QA, Sales team) to resolve customer complaints. 5. To update and keep records of customer interactions, feedbacks, comments,...

**Position: Customer Service Executive** **Industry: Beauty & Health** **Location: Balakong, Selangor** **Employment Type: Full-time** **Role Overview**: **Qualifications**: - Prior experience in a customer service role, preferably in the **Beauty & Health** industry. - Experience managing customer interactions on **social media platforms** and **online...

__ The Marcom/Customer Relations Executive is responsible for supporting the Marcom Team in executing effective communication strategies to enhance the company's public image and reputation. This role involves providing assistance in customer service, copywriting, and supporting routine office tasks to ensure the smooth functioning of the Marcom...

Role DescriptionThis is a full-time on-site role for a Customer Service Sales Representative located in Seri Kembangan, Balakong. The Customer Service Sales Representative will be responsible for managing customer inquiries, providing product information, processing orders, handling customer complaints, and ensuring client satisfaction. Daily tasks include...

**Responsibilities** - Respond quickly and efficiently to all in-coming enquiries. - Issue Sales Order (SO), Invoice and with accurately in all relevant information. - Filing sample and necessary documents by customers. - Arrange Invoice delivery to customer or submit to walk-in customers. - Arrange customer to collect finished goods upon...

**Job Summary**: **Online Customer Service** is responsible for providing high-quality customer support across various digital channels. The role focuses on resolving customer inquiries, handling complaints, and ensuring a positive brand experience. This includes managing direct messages, reviews and comments, and collaborating with internal teams to resolve...

Supporting company leadership and supervising administrative department activities for staff members. - Greeting office visitors and directing them to the appropriate parties. - Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts. - Entering and updating company, employee, and...