Customer Service Representative

6 days ago

Cyberjaya, Malaysia GrowthFn sdn bhd Full time

This are some of the responsibilities you will undertake.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- At least 3 months experience as customer service representative.
- SPM and above allowed for this role.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,400.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Performance bonus

COVID-19 considerations:
All COVID-19 protocols will be observed.

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

  • Customer Service Representative

    4 days ago

    Cyberjaya, Malaysia MYBARBER TECH SDN. BHD. Full time

    **Position : Customer Service Representative** **Location : Kenwingston Business Centre, Cyberjaya** **Benefits**: - _Medical Benefit_ - _Work Equipment_ - _Growth & Upskill_ - _Free Flow Pantry_ **About Us** myBarber is an innovative app that connects customers with professional barbers for seamless hair grooming services, either at barbershops or in...

  • Customer Service Representative

    2 weeks ago

    Cyberjaya, Malaysia MYBARBER TECH SDN. BHD. Full time

    **Position : Customer Service Representative** **Location : Kenwingston Business Centre, Cyberjaya** **Benefits**: - _Medical Benefit_ - _Work Equipment_ - _Growth & Upskill_ - _Free Flow Pantry_ **About Us** myBarber is an innovative app that connects customers with professional barbers for seamless hair grooming services, either at barbershops or in...

  • Customer Service Representative

    2 weeks ago

    Cyberjaya, Malaysia Ask Consulting Full time

    Looking for Customer service Representative experience with inbound and outbound calling experience. **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,000.00 per month Schedule: - Monday to Friday - Night shift **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

  • Customer Service Representative

    2 days ago

    Cyberjaya, Selangor, Malaysia Ansell Full time 40,000 - 80,000 per year

    GENERAL SUMMARY OF POSITIONCustomer Service Representative provides maximum customer satisfaction by efficiently managing:the customer portfolio of his/her business or regionall internal customer service related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master DataRESPONSIBILITIES &...

  • Customer Service Representative

    9 hours ago

    Cyberjaya, Malaysia NES Fircroft Full time

    **Role Purpose**: Be part of our Downstream -Trading & Supply Operations in Supply Chain and play a crucial role in the last leg of product delivery from Terminals to our Retail and B2B customers. **Accountabilities**: - Answering calls and represents a professional customer-focused image to the public and to resolve customer enquiries. - Pro-actively...

  • Travel Customer Service Representative

    4 days ago

    Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As a Travel Customer Service Representative, you will be the first point of contact for our Taiwanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

  • Travel Customer Service Representative

    4 days ago

    Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

  • Travel Customer Service Representative

    4 days ago

    Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

  • Customer Service Chat Representative for Travel

    1 week ago

    Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are seeking a highly motivated and experienced Customer Service Chat Representative who is a native Chinese speaker to join our exciting travel company. As a Customer Service Chat Representative, you will be responsible for providing excellent customer service to both Chinese-speaking and English-speaking customers through chat support....

  • Airline Customer Service Representative

    4 days ago

    Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...