Hostess / Crew Member

2 weeks ago

Kuala Lumpur, Malaysia Redtail by Zouk Full time

**Why join us**
- Attractive incentives
- Medical and Insurance Coverage

**SUMMARY**:
Ability to offer guest of the bar an enjoyable expertly served beverage experienced conforming to the standards of excellence for quality, professionalism and friendliness.

**RESPONSIBILITIES**:

- Ability to develop a complete working knowledge of the menu items and their ingredients and preparation. Ability to check and recheck the bar during operation.
- To handle cash float and keep bank floats from bar / restaurant.
- Requisite, pick up, verify, and put away all requisitions for beer, spirits, liquors, wines, juices, soft drinks and food items used for the bar areas.
- To stock the bar areas with beer, spirits, liquors, juices, soft drinks, glassware and condiments.
- To develop a complete working knowledge of all products served by the bar, i.e. beers, spirits, liquors, cocktails, specialty drinks, etc.
- Understand the menu and the daily specials as well as what is not available.
- Check and recheck the bar during service.
- Ensure that all details of service are performed properly and that every guest receives the highest quality of service.
- Utilize the bar / restaurant computer system ringing up sales, printing checks, closing checks and completing closing readings.
- Ensure proper pouring, mixing, blending, etc. of drinks.
- Ability to service all drinks for service bar area, guests and the bar area.
- Ensure proper service of all food items to guests.
- Keep the bar area neat and tidy at all times clearing dishes and glassware whenever possible.
- Ensure that the bar is stocked and all side opening and closing duties are completed.
- Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
- Ability to change ashtrays, serve cigarettes and wipe down bar area.
- Carry trays, bus and reset tables with linen, china, glass and silver.
- Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.

**REQUIREMENTS**:

- Warm and cheerful personality; energetic and highly motivated
- Good verbal and written communication skills
- Basic computer skills, where experience with POS systems would be a plus

**Job Type**: Permanent
Part-time hours: 45 per week

**Salary**: From RM2,000.00 per month

**Benefits**:

- Health insurance
- Meal provided

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All customer and staff are required to wear face mask

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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