Total Rewards Lead

2 weeks ago

Kuala Lumpur, Malaysia Ingredion Full time

Location: KL Eco City, Bangsar

Reports to Total Rewards and Payroll Manager

Workplace type: On site

The Total Rewards Lead will be accountable for oversight of compensation and benefits administration, global mobility services, and leave of absence administration. The lead is responsible to guide the team in the execution of all Total Rewards services and solutions within HR Operations.

The Total Rewards Lead main responsibilities would be to:

- Manage team, coordinating across the team to ensure daily activities are consistent and well-managed
- Partner with the Total Rewards CoE to implement Total Rewards plans throughout the organisation
- Oversee compensation and benefits administration, global mobility services, and leave of absence administration
- Responsible for the timely and accurate processing of health & welfare, non-executive compensation, wellness, and leave management programs in accordance to established policies and procedures
- Manage the resolution of Total Rewards escalated inquiries
- Triage and escalate selected inquiries involving policy exceptions to the Total Rewards CoE and assist with resolution as necessary
- Work with Reporting Services Professional to oversee preparation of required regulatory reporting and total rewards program reporting
- Recommend improvements in systems and tools based on operations experience
- Ensure compliance with Total Rewards regulations
- Share relevant Total Rewards content with Content Maintenance Services professional to maintain on portal site

Mandatory requirements:

- Degree holder
- Min 5 years’ experience in Compensation & Benefits/ Total Rewards & Leave of absence administration
- Experience in Total Rewards operations/administration
- Experience in the development and implementation of HR Shared Services initiatives
- Expert knowledge of HR policies and procedures
- Familiar with total rewards & LOA tools and processes
- Able to run reports and interpret data to conduct analysis
- Proficient use of applicable technology, Workday (preferred) and MS Office
- Demonstrated ability to communicate effectively verbally and in writing

Required behaviors and skills:

- Demonstrates strong analytical skills
- Exhibits strong team development skills
- Possesses the ability to collaborate effectively with other members of HR Operations leadership
- Demonstrates the ability to build and maintain strong relationships with customers and key external constituents, including vendors
- Experience in conflict and issue resolution
- Strong customer service orientation
- Ability to handle confidential and sensitive information
- Highly skilled in critical thinking, flexibility and negotiation experience in providing customer service
- Proven time management skills, and a strong sense of urgency
- #LI-SK1_

Relocation Available:
No

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